Politique d'expédition

Because of the impact of COVID-19, the shipping process might experience a delay.

SHIPPING OFFERS AND COSTS:

Due to the COVID-19 outbreak, our processing times are slightly longer than usual. Orders will be dispatched within 2-10 days. We post Australian orders using Australia Post service, USA orders using USPS. 

Worldwide Shipping:  Our products can be shipped internationally to Asia, Europe, America, and other countries. 

For Australia, USA: 

Free Standard Shipping for all orders without minimum purchase.

Express Shipping for all orders: $AU47 (5-7 days)

Super Express Shipping for all orders: $AU75 (3-4 days)

For Brunei, Indonesia, Macao SAR, South Korea, Thailand, Malaysia, Taiwan:

DHL Express (7-9 days) 

Super DHL Express (3-5 days) 

Australia Post - Economy (20 to 25 days) 

Australia Post - Express (10 to 15 days) 

Australia Post - Standard (15 to 20 days) 

For Cambodia, Philippines and Singapore:

Free Shipping for orders with the minimum purchase of AUD$150

For Japan, Malaysia, Taiwan and Cambodia: 

Price

 

AU$100 - $200

AU$10

AU$201 - $300

AU$20

Above AU$301

AU$25

 

For other countries: 

We do offer Free Worldwide Shipping for all orders above USD 500. Or else, for orders which are under USD 500, the Shipping Costs will be calculated automatically at Check Out Page

HOW LONG WILL YOUR ORDERS BE DELIVERED?

For the Express Shipping

Australia, USA: 5-7 days

For the countries to which we offer Free Shipping:

Australia: 15 - 20 business days.
USA: 10 - 15 business days.
Singapore: around 10 business days.
 

For other countries to which we don’t offer Free Shipping:

 Canada, New Zealand: 

  • Economy: 36 business days
  • Standard: 31 business days
  • Express: 29 business days

For other Asian countries:

  • Standard: 10 business days.
  • Express:  7 business days.

* Note: Apart from Economy, all shipping methods would provide the tracking number to help customers keep track of the shipping process. Thus, in order to experience high a level of service, it would be recommended for Canada, New Zealand, and Asian Countries customers to choose Standard and Express Shipping Options. 


SHIPPING PROCESS:

Any items that are sent from Babe n Bear Official is done so with Australia Post Office/ USPS/ DHL.  If no one is home, then the parcel will be left with an Authority to Leave if the courier feels it is safe to do so, or brought to your nearest Post Office. 


NOTIFICATION OF TRACKING NUMBER:

 For Australia and the USA:

At Babe n Bear, we only send our customers their Tracking Number once the parcels are on board with the Australian Post Office/ USPS. The Tracking Number will be updated and notified through your email address. 
There should be 2 Order Update Notifications. One is when the orders are fulfilled and start to be shipped from Vietnam. Another Order Update Notification will be sent once the parcels arrived in Australia/USA, and onboard with Australian Post/ USPS.

The parcels are expected to be delivered to your address within the next 3-5 days since you receive the Tracking Number. 

 For Singapore, Cambodia, Phillipines and other Asian Countries: 

The Tracking Number will be updated as soon as your order is fulfilled. The Notification will be sent to your email address. 

 For Canada, New Zealand, and other Countries: 

There should be 2 Order Update Notifications. One is when the orders were fulfilled and start to be shipped from Vietnam. Another Order Update Notification will be sent once the parcels arrived in Australia/USA, and onboard with Australian Post/ USPS.